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Douglas County  3515
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Pay Range GC16


Under the supervision of the Douglas County Museum Director, this position oversees the daily operations of the Umpqua River Lighthouse & Coastal History Museum by employing the standard policies and procedures of Douglas County and the pre-established practices of the Museum Department.


(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Coordinate all daily operational functions related to visitor services in admissions, site tours, and gift shop.

2.  Recruit, train, schedule and supervise volunteers for visitor service functional areas such as admissions, tours, and gift shop. 

3. Research, select, purchase, receive, price, display, sell and inventory site relevant gift shop merchandise.

4. Represent the department and site, and provide information on the complex’s history to general visitors, the media, outside agencies etc., in both verbal and written formats.

5. Within established guidelines, assist the Museum Director, or his/her designee, to develop and follow approved annual site budget.

6. Assist or collaborate with the Museum collections manager and curators to research, identify, solicit and accept donations of historic artifacts that further the site’s interpretation; assist in maintaining accurate collections records.

7. Assist the Museum exhibits preparator to plan, research, design, construct, and install exhibits.  Following installation, maintain all exhibits ensuring preservation of exhibited items.

8.  As assigned by Director, or his/her designee, prepare operational records related to attendance, revenue, expenditures and volunteer service.

9. Assist Museum staff to identify and cultivate potential cash donations, grants, and additional funding mechanisms.

10. Work with Museum staff to determine and develop educational programs to meet the needs of visiting school and special interest groups.

11. Adhering to appropriate and established County business practices, coordinate efforts and submit formal requests regarding site and facility upkeep with/to Parks/Building Facilities Department.


Knowledge of:  Thorough knowledge of theories, objectives, principles, and practices of visitor services, volunteer coordination and retail operations especially as they apply to museum settings.  Skill in:  Standard automated office equipment including computer; small hand tools; preparation of historical artifacts.  Ability to:  Communicate effectively in both oral and written forms; establish and maintain museum registration records, reports, and statistical data; estimate time and materials and manage time efficiently; conduct research; utilize problem identification and resolution techniques; make decisions independently in accordance with established rules and regulations and use initiative and judgment in carrying out tasks and responsibilities; courteously meet and deal effectively with other employees, public agencies, museum professionals, vendors and the public.

Education, experience and training:  Bachelor's degree with two years progressively responsible managerial work experience OR a satisfactory equivalent combination of education, experience and/or training.  At time of appointment, must possess a valid Oregon driver's license.

Desirable qualifications:  Bachelors degree and five years prior managerial experience at a similar institution.


Work is performed under the supervision of the Museum Department Director, or his/her designee.  The employee works independently in administering a complex area of responsibility and confers with supervisor for professional advice.  Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems.  Work is accomplished within a broad framework, with authority and responsibility in area of service.  Periodic reviews of work performance are conducted in terms of expected results. Supervision and direction of Museum Department staff is not normally authorized or required in this position but coordination with other staff is required.


Work is performed within established departmental policies and procedures, and accepted museum procedures and practices.  The employee uses independent judgment in determining appropriate procedures, interpreting guidelines and contributes to modification of existing guidelines by recommending changes and is responsible for producing an acceptable finished product.


Regular and consistent attendance is required.  Work is performed both at the Lighthouse complex and field locations which may require bending, climbing, digging, gripping with hands and fingers, hammering, hearing voice conversation, keyboarding, kneeling, lifting up to 60 pounds, pulling, pushing, standing, stooping and walking.  Work is performed in an environment with common exposure to paints and chemicals; involves everyday risks and discomforts and sometime adverse weather conditions requiring safety precautions.  A reasonable amount of driving is required.

  To submit comments or suggestions
please email the Human Resources department.