1. Provides
customer
service to the
public over
the telephone
and in person
by providing
information
related to
property taxes
and
assessments;
answers
inquiries,
computes
interest and
discounts,
gives pay-off
information
and searches
records for
information.
2. Receives
and posts
payments made
via cash or
checks; issues
receipts;
completes
daily cash
sheet;
prepares
deposits, and
prepares
various
reconciliations.
3. Develops and
prepares
computerized
notices, letters
and reports.4. Participates in
the monitoring and
collection of
delinquent
personal property
and mobile home
tax accounts.
5. Trains
temporary
employees to
process payments,
maintain records
and answer basic
taxpayer
questions.
6. Files
documents;
disposes documents
according to
archive
guidelines.
7. Maintains and
continually
updates addresses
and mortgage
files.
8. Enters data
into various
computer systems
(payments,
foreclosures,
bankruptcies,
refunds, other
data); completes
forms.
9. Performs
various other
accounting and
data entry
functions, as may
be assigned.
KNOWLEDGE, SKILL AND ABILITY REQUIRED BY THIS POSITION
Knowledge
of: Considerable knowledge of tax regulations and procedures; knowledge of tax filing systems and accounts classifications; knowledge of standard office machines and practices; proficiency in keyboarding skills; ability to operate a calculator and to make arithmetic calculations of a moderately complex nature; ability to communicate effectively in both oral and written form; ability to establish and maintain effective working relationships with other staff and the public. Works under the supervision of an administrative supervisor, who sets goals, assigns work and reviews performance for conformance to departmental and legal requirements.
Skill in: Use of modern office equipment that includes automated equipment and systems.
Ability to: Communicate effectively in both oral and written forms; lead the work of other employees; provide training to employees relating to tax and accounting systems and procedures; prepare detailed tax, fiscal, and statistical records and reports; work independently or within team unit; efficiently organize time to meet deadlines; use judgment and maintain confidentiality in dealing with employees and the public; courteously meet and deal effectively with the public, outside agencies and employees.
Education,
experience and
training: Associate’s degree in accounting or related field and two years work related experience OR four years accounting experience OR a satisfactory equivalent combination of experience and training.
Work is performed under the general direction of a technical or administrative employee. Recurring routine assignments are independently performed by employee on basis of past experience. The employee receives general instructions regarding the scope and approach to projects and assignments, but procedures and problem resolution are left to employee discretion and interpretation. Employee estimates and manages time efficiently. Work is reviewed periodically to ensure determinations and decisions made are in compliance with the law and departmental policy and procedure. This position may act as lead worker to employees in lower classifications, and provide training for departmental personnel.
GUIDELINES
Work is performed under departmental policy and procedures; federal, state and county statutes, rules, regulations and procedures and in accordance to tax assessment principles and accounting principles, practices and techniques; data processing manuals and reference materials. Considerable amount of judgment and initiative is used to interpret these guidelines.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Regular and
consistent
attendance is
required.
Work is
performed in an
office
environment and
is generally
sedentary;
however, some
positions may
require bending,
hearing voice
conversations,
keyboarding,
kneeling,
lifting up to 15
pounds, pulling,
pushing,
reaching,
sitting,
standing and
walking.
