Pay Range GC21
This classification serves as manager of the technical support division of the library and has administrative and management responsibility to plan, organize, direct and evaluate division programs. Incumbent performs advanced professional librarian duties, supervises technical and clerical support staff and has responsibility for work performed within the division. Serve as director in the department head absence.
EXAMPLES OF PRINCIPAL DUTIES
(Duties assigned to this classification include, but are not limited to, the following examples. Any one position may not perform all listed tasks.)
1. Manage the technical services division. Manage automated library system; troubleshoot a complex, system-wide network; research, develop and implement new functions and services; enhance current functions; oversee upgrades and system maintenance. Manage acquisition, cataloging, processing and database management. Perform original system-wide cataloging; develop and monitor division budget. Establish and maintain policy and procedures.
2. Supervise and coordinate work activities of unit support staff of library assistants and technicians; offer assistance as needed. Assume responsibility for work performed within division. Involved in selection, training and evaluation of staff. Establish and interpret policy and procedure. Direct activities of volunteers.
3. Participate as member of library management team in establishing both division and library system policy, procedures practices and goal setting and planning.
4. Represent the library to vendors, advisory boards, city officials, community groups, schools and conferences.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED BY THIS POSITION
Knowledge of: Thorough knowledge of professional library objectives, principles, and techniques which include selection, acquisition, cataloging and classification of material, bibliographic and reader advisory services, reference and literature searching; thorough knowledge of automated library systems; thorough knowledge of personnel management, budget and fiscal management to develop, implement and evaluate library budgets, staff and programs. Skill in: Applying library principles and practices to provide guidance for improving operations and services, to carry on program planning and evaluation, organization of group services, and coordination of library programs; use of automated library equipment and systems. Ability to: Communicate effectively in both oral and written form; coordinate a variety of library programs assigning and supervising employees for each; supervise and lead support staff; direct volunteers; determine reader interest and select material for the collection; work within a team concept; utilize problem identification and resolution techniques; remain calm and use good judgment during confrontational or high pressure situations; adjust to priority changes, make decisions independently in accordance with established policies and procedures, establish new policy when applicable, and use initiative and judgment in completing tasks and responsibilities; establish and maintain records, reports and statistical data; courteously meet and deal effectively with other employees, library boards, community groups, schools, patrons and the public.
Education, experience and training: Master's degree of library science with five years public library experience which includes two years supervisory or management experience or coursework in management OR nine years progressively responsible work-related education, experience and/or training which includes three years in specific area, two years as supervisory or management. At time of appointment, must possess a valid Oregon driver's license.
SUPERVISORY CONTROLS OVER POSITION
Work is performed under the guidance of the library director. The employee works independently in administering a complex area of responsibility and confers with supervisor for professional advice. Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems. Work is accomplished within a broad framework, with authority and responsibility in area of service. Periodic reviews of work performance are conducted in terms of expected results.
Work is performed with library policy and regulations; library-related reference materials, personnel rules, automated systems reference manuals. Seasoned judgment is utilized in determining which to use for each situation. This classification is involved in establishing and maintaining library procedures and policies.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Regular and consistent attendance is required. Works is performed in an office environment; which may require bending, hearing alarm and voice conversation, keyboarding, kneeling, lifting up to 20 pounds, pushing, reaching and walking. A minimal amount of driving is required.