OFFICE MANAGER 3
Pay Range GC14
INTRODUCTION The classifications within this three-level series have a focus on organizing and directing office operations and providing support to a department or division head in addition to providing direct secretarial assistance as needed and/or supervising support staff. Organizing and directing an office typically include coordinating workflow and communication and developing procedures, policies, materials/forms, and filing and other support systems (including confidential documents) for efficient office operations. Direct secretarial support typically includes responsibility for incoming and outgoing information and paper-flow for the assigned manager, coordinating and maintaining confidential documents and files, assisting in the budget process and coding invoices for payment. Supervision of support staff typically includes having primary responsibility for hiring, work assignments, discipline, performance assessment and termination of assigned employees. All levels within this series may provide staff research and project/program management as assigned.
This classification within the office manager series is distinguished by supervision of support staff in multiple locations, and/or supervision of support staff a majority of the time, and/or supervision of the work of support staff performing multiple functions or classifications. This level typically has section budget accountability.
EXAMPLES OF PRINCIPAL DUTIES
(Duties assigned to this classification include, but are not limited to, the following examples. Any one position may not perform all listed tasks.)
3. Process and
rough draft or
for a variety
of reports or
to public and
role to boards
10. Provide secretarial support as needed; coordinate incoming and outgoing information, paper-flow, calendars and travel arrangements for assigned manager; assist in coordinating and scheduling department or division activities and training.
KNOWLEDGE, SKILL AND ABILITY REQUIRED BY THIS POSITION
Knowledge of: Thorough knowledge of methods of modern office management and general office practices and procedures; considerable knowledge of recordkeeping and reporting; considerable knowledge of bookkeeping and accounting principles; considerable knowledge of word processing, spreadsheet and data base software capabilities. Skill in: Report writing and composing correspondence; typing rapidly and accurately; use of complex office equipment which includes automated equipment and systems; processing information on a computer; taking and transcribing dictation either manually or by machine. Ability to: Communicate effectively in both oral and written forms; plan and organize office operations, including developing office systems, policies, and procedures; establish and maintain records, reports and statistical data; plan, organize, assign, coordinate, and review work of staff in multiple locations and/or performing multiple functions or classifications; make decisions independently in accordance with established policies and procedures, establish new policies when applicable, and use initiative and judgment in completing tasks and responsibilities; represent department or division in a variety of settings; maintain confidentiality; courteously meet and deal effectively with other employees, other agency representatives, advisory boards, committees, vendors and the public.
Education, experience and training: Six years progressively responsible clerical experience, two of which involve office management and supervisory responsibility OR a satisfactory equivalent combination of education, experience and/or training.
SUPERVISORY CONTROLS OF THIS POSITION
Work is performed under general direction of a department or division head. Recurring routine assignments are independently performed by employee on basis of past experience. Employee receives general instructions regarding scope of and approach to projects or assignments, but procedures and problem resolution are left to employee discretion and interpretation. Work is reviewed periodically to ensure determinations and decisions made are in accordance to department policy and procedures.
Work is performed within departmental policy and procedures; federal, state and county statutes, rules and regulations; secretarial handbooks, software and equipment manuals, specialized dictionaries and reference materials. Considerable judgment and initiative is used to interpret these guidelines.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Regular and consistent attendance is required. Work is performed in an office environment and is generally sedentary; requires hearing voice conversation and keyboarding.