Douglas County Oregon Government Portal Human Resources
Douglas County Oregon Government Portal
Search Site Map Home Community Links
  Departments Online Information Codes & Policies Employment About  
   
   
  HR Homepage
  Position Classifications
  Salary Schedule
  Labor Contracts
  Personnel Rules
  Employee Rights
  Equal Opportunity Information
  Job Opportunities
  Transfer Opportunities
  Pubic Employees Retirement System (PERS)
   
 
Douglas County  7235
6 print friendly

*MENTAL HEALTH OPERATIONS MANAGER
Pay Range GC25

INTRODUCTION

This classification is responsible for supervision of staff, for the day-to-day non-clinical operational decisions, includes conferring with supervisor as necessary for insight in special or extraordinary circumstances.  Decisions involving capital expenditures and hiring recommendations are made in conjunction with the Division Director.  Discretion is required in applying general goal and policy statements, in development of recommendations, polices and procedures and in resolving program problems.  Work is accomplished within a broad framework, with authority and responsibility in area of service.

EXAMPLES OF PRINCIPAL DUTIES

(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Assess administrative and management needs of the Mental Health Division; develop, implement, evaluate and mange all non-clinical program elements; provide consultation, administrative support and resource development and allocation.

2. Serve as a technical resource in the research, design, implementation, and quality assurance of programs within the Mental Health Division; analyze and evaluate the performance and efficiency of various administrative and operational programs and services; remain current in knowledge and practice related to all aspects of the Mental Health Division; actively participate and assist program managers and clinicians in developing programs and services.

3. Work closely with Mental Health Division Director and program managers to maintain compliance with legislative mandates as well as service delivery methods, systems and procedures.

4. Select, assign work, train, motivate, assist and evaluate administrative support and clerical personnel, including performance deficiencies.  In consultation with Division Director, implement discipline and/or utilize termination procedures.

5. Develop and direct training programs; assist in the planning, organizing and implementation of in-house training programs to provide continuing professional development opportunities for staff.

6. Plan both short and long-range goals and objectives.  Assist the Mental Health Division Director in establishment of policies and procedures, including participation in budget preparation, monitoring of contracts, serving as a member of the Division's leadership team(s), and development of program grants and funding opportunities.

7. Assure compliance with local, state and federal laws, regulations and rules relevant to the Mental Health Division, including standards established by agreement and/or contract with professional associations, community partners and/or other public agencies.

8. Represent the Mental Health Division to the community; maintain cooperative working relations with programs managers, co-workers and community partners; and serve as representative for the Mental Health Division Director at various meetings, programs or events.

The incumbent will participate in the development and administration of the Division's budget.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED BY THIS POSITION

Knowledge of: Extensive knowledge of State and Federal statutes, as well as Administrative Rules that govern the operations of the Mental Health Division is required.  Incumbent must have a thorough knowledge of supervision principles, organizational practices and performance measurement techniques.  An incumbent with thorough knowledge and understanding regarding conflict resolution and program development is desired.  Skill in: Writing in a clear, crisp and concise manner, as well as applying effective writing and listening techniques and principles.  Ability to: Communicate effectively both in written and oral form, as well as to lead, support and motivate staff, administer appropriate progressive discipline when dealing with deficient work performance issues of employees, manage time efficiently, make decisions independently in accordance with established policies and procedures and use initiative and judgment in completing tasks and responsibilities, establish and maintain accurate and complete records, remain calm and use sound judgment during confrontational or high pressure situations, courteously meet and deal effectively with employees, public and community partners.  Incumbent must have the ability to utilize problem identification and resolution techniques. 

Education, experience and training:  Bachelorís Degree in social services, management, or a related field and four years working experience in a social services or related setting, or a satisfactory equivalent combination of education, experience and training.  At time of appointment, incumbent must possess a valid Oregon driver's license.

SUPERVISORY CONTROLS OF THE POSITION

Decision making is independent and within established departmental guidelines that require the incumbent to work under the general direction of the Division Director or his/her designee.  The incumbent's job duties are high-level responsibilities, including supervision of staff, for the day-to-day non-clinical operational decisions.  Incumbent confers with supervisor as necessary for insight in special or extraordinary circumstances.

GUIDELINES

Work is performed within established department policy and procedures; federal, state and county statutes, rules, regulations, orders, resolutions and ordinances; management, human resource management, information technology and financial theories, principles and practices.  Incumbent uses considerable judgment in interpreting policies and procedures.  Incumbent utilizes seasoned judgment in determining which guideline applies in individual situations.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work is performed primarily in an office environment where work is sedentary. Physical demands may require bending, crouching, gripping hands & fingers, hearing alarms, hearing voice conversation, keyboarding, kneeling, lifting up to 34 pounds, operating passenger vehicles, pulling, pushing, reaching, sitting, standing, stooping, twisting body and walking.  A reasonable amount of driving is required.

 
   
  To submit comments or suggestions
please email the Human Resources department.