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Douglas County  7310
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Pay Range GC11


This classification performs duties to assist a mental health treatment team in client intake, case management, treatment and rehabilitation for the mental health division of the health and social services department. Typical duties include serving as a member of treatment team; assisting clients in basic living skills; providing informal individual and group guidance oriented toward improvement of individual social skills and enhancement of self-concept; initiating, organizing and participating in client activities; providing transportation to needed services.

This classification is the entry level position in the mental health series and is distinguished from the mental health specialist 1 in the degree of professional skill and judgment necessary at the higher level.


(Duties assigned to this classification include, but are not limited to, the following examples. Any one position may not perform all listed duties.)

1. Serve as member of treatment team for clients of the mental health division. Assist professional staff in providing aftercare services to expedite hospital discharge of clients.

2. Provide assistance to staff psychiatrists and nurse practitioners with client contacts. Contact clients of appointments missed either by phone or in person; transport clients to treatment or crisis appointments and facilities, emergency service providers, etc.; furnish information to clients awaiting medication appointments.

3. Assist clients in basic living skills such as shopping, job seeking, telephone skills, medication management, budgeting, nutrition, correspondence, etc.

4. Provide informal individual and group guidance oriented toward improvement of individual social skills and enhancement of self-concept.

5. Initiate, organize and participate in craft projects, games, social and physical recreation activities; assist in group therapy such as alcohol and drug recovery group and art therapy group.

6. Organize and supervise clients in in-house sheltered workshop activities; assist in new client orientation regarding day treatment program.

7. Assist clients in obtaining services through community resources; may contact health department personnel, coworkers, state and county social service agencies regarding client social services; provide transportation as necessary.

8. Complete a variety of reports and records as required by departmental policy, federal and state laws and regulations; update progress notes with client progress/participation in various activities.


Knowledge of: Basic knowledge of treatment planning for the chronically mentally ill or mentally retarded/developmentally disabled; basic knowledge of social service practices and procedures as it relates to the chronically mentally ill or mentally retarded/developmentally disabled. Skill in: Preparing records, reports and communications; use of automated equipment. Ability to: Communicate effectively in both written and oral form; plan, organize and implement activities; teach basic socialization and living skills to individuals with various learning levels; operate job related equipment such as computer, motor vehicle; relate to a diverse population of CMI or MR/DD individuals; make decisions independently in accordance with established policies and procedures and use initiative and judgement in completing tasks and responsibilities; utilize problem identification and resolution techniques; efficiently prioritize and organize time, work independently, and meet established deadlines; remain calm and use good judgment during confrontational or high pressure situations; courteously meet and deal effectively with other employees, public agencies, hospitals, clients and the public.

Education, experience and training: Two years work experience in a human service setting working with the chronically mentally ill or mentally retarded/developmentally disabled or a satisfactory equivalent combination of experience and training to perform the duties of the position. At time of appointment, must possess a valid Oregon driver's license.

Desired qualifications: Experience working with individuals with a history of substance abuse/addiction.


This classification works with supervision from a mental health specialist who assigns special work projects. Recurring routine assignments are independently performed by employee on basis of past experience. Employee estimates time and materials and manages time efficiently. Employee uses initiative and judgment in completing routine assignments and interpretation of general administrative or operational policies and procedures is sometimes necessary. Work is performed within well established guidelines of the mental health division. Significant deviations require prior approval. Work is reviewed in progress and for effectiveness in meeting program goals. Employees may or may not work in proximity of supervisor.


Work is performed within departmental policy and procedures, state and county statutes, rules, regulations and ordinances; social service guidelines, NASW Code of Ethics and accepted social service practices. Work is performed according to specific guidelines and instructions; employee uses some judgment in determining appropriate procedure


Regular and consistent attendance is required.  Work is performed in a residential living setting, office environment or in the field; may involve bending, hearing voice conversation, keyboarding, lifting up to 15 pounds, sitting, standing and walking. Good physical condition necessary to participate in physical activities with clients. A reasonable amount of driving is required.

  To submit comments or suggestions
please email the Human Resources department.