*LIBRARY CIRCULATION SUPERVISOR
Pay Range GC18

INTRODUCTION

This classification has supervisory responsibility for support staff and operation of the circulation section of the County Library system; provide administrative support in areas of planning, organizing, directing and evaluating functions of the section; establish and interpret policy and procedures to all library staff and the public; supervise unit support staff. Serve as member of library management team.

EXAMPLES OF PRINCIPAL DUTIES

(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Plan, organize, schedule and supervise circulation operations and support staff; offer technical assistance as needed, and determine best solution when problems arise. Assume responsibility for work performed within circulation section. Involved in selection, training and evaluation of staff. Coordinate and direct volunteers system wide. Establish and interpret policy and procedure.

2. Establish, direct and maintain system-wide circulation procedures which includes check-in/out, shelving, overdue, lost and damaged collections, patron registration. Develop policy and procedures; train all headquarters staff. Train branch staff through regular visits to all branches. Interpret policy and procedure assuring system-wide coordination and compliance. Develop and monitor unit budget.

3. Responsible for circulation division automated equipment trouble shooting and training to branch staff. Resolve problem and implement changes as appropriate.

4. Direct the system interlibrary loan function, delivery system within the County and state-wide courier functions.

5. Participate as member of library management team in establishing circulation section and library system policy, procedures, practices and goal setting and planning. As management team member, serve as person in charge of library when Director absent. Independently solve problems related to building and patron issues.

KNOWLEDGE, SKILL AND ABILITY REQUIRED BY THIS POSITION

Knowledge of: Thorough knowledge of principles, methods and techniques of effective administration including personnel management and fiscal management to develop, implement and evaluate circulation section procedures; considerable knowledge of computerized equipment. Skill in: Use of automated library equipment and systems. Ability to: Communicate effectively in oral and written forms; visualize the system-wide effects of proposed changes; plan, coordinate and supervise circulation support staff; direct volunteers; utilize problem identification and resolution techniques; remain calm and use good judgment during confrontational or high pressure situations; adjust to priority changes, make decisions independently in accordance with established policy and procedure, establish new policies when applicable, and use initiative and judgment in completing tasks and responsibilities; establish and maintain records, reports and statistical data; courteously meet and deal effectively with other employees, vendors, library boards, committees, public agencies, patrons and the public.

Education, experience and training: Bachelor's degree in business management and two years progressively responsible work experience which includes supervision and program management OR six years work related experience which includes supervision and program management OR any equivalent combination of education, experience and training. At time of appointment, must possess a valid Oregon driver's license.

Desirable qualifications: Master's degree in library science; Facility with Personal Computer operations and standard office applications.  Public Library Circulation experience.

SUPERVISORY CONTROLS OF THIS POSITION

Work is performed under the guidance of the library director. The employee works independently in administering a complex area of responsibility and confers with supervisor for professional advice. Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems. Work is accomplished within a broad framework, with authority and responsibility in area of service. Periodic reviews of work performance are conducted in terms of expected results.

GUIDELINES

Work is performed within library policy and procedures, management references materials, data research reference manuals, library-related reference materials, personnel rules, automated systems reference manuals. Employee uses seasoned judgement and initiative in independently interpreting and applying guidelines.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Regular and consistent attendance is required.  Work is performed in an office environment; may require standing for periods of time, bending, hearing voice conversation, keyboarding, kneeling, lifting up to 20 pounds, pulling, pushing and walking. A reasonable amount of driving is required.