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Douglas County  2790
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Pay Range JGC12


This classification performs duties in supervising the activities of juveniles in residential services or special programs through the Juvenile Department.  Employee is responsible for maintaining order and discipline and for the safety and protection of emotional and physical well being of juvenile clients.  Employees transport juveniles, provide group and individual supervision of juveniles, and provide other support services necessary for specific programs. This is an entry-level position; most duties will involve on-line responsibilities under the supervision of higher classifications. This classification provides fill-in work for other staff.  Work is performed in a residential setting of detention or shelter that has staff supervision provided 24 hours per day.  The environment in detention is considered secure while the shelter environment is considered semi-secure.

EXAMPLES OF PRINCIPAL DUTIES (Duties assigned to this classification include, but are not limited to, the following examples.  Any one position may not perform all listed tasks.)

1. Oversee juveniles to ensure physical needs are met and that the facility is secure and order is maintained.

2. Provide on-line supervision of juvenile clients under the supervision of higher classifications.  Give practical advice or guidance to youths and keep other staff informed of such.  Document activities and observations; prepare incident reports; prepare necessary daily and weekly program forms; consult with coworkers regarding clients.

3. Instruct, supervise and participate with residents in daily work, chores and recreational activities. Assist other staff in providing competency development and other group activities.  Transport juveniles to and from community activities.

4. Anticipate hostile behavior of juveniles and resolve conflicts; report to counselor. Assist in crisis intervention.

5. Transport or coordinate juvenile transport with appropriate unit supervisor and/or juvenile counselor.   Maintain security of juveniles while in custody and within the court security areas.  Anticipate hostile behavior of juveniles and resolve conflicts; report to assigned juvenile counselor or supervisor.  Maintain transport records.

6. For the purpose of taking youth offenders into custody per ORS 419A.016, this classification has the standing of a juvenile counselor.

7. Instruct juveniles on rules and procedures, check for illness or injury, provide meals, clothing and bedding as needed and assist with other necessities. 

8. Maintain inventory of supplies; provide minor maintenance and repair of facility.

9. Provide fill-in coverage due to absence of other staff or additional staffing requirements.


Knowledge of: Reasonable knowledge of juvenile behavior and human relations. Ability to: Communicate effectively in both oral and written form; give practical advice and guidance to juveniles; gain confidence of the juveniles; lead and direct work and recreational activities; apply a practical knowledge of program requirements and procedures to day-to-day activities; maintain order, discipline and safety; discipline firmly and fairly; remain calm and use good judgment during confrontational or high pressure situations; estimate time and materials and manage time efficiently; make decisions independently in accordance with established policies and procedures; maintain progress reports and charts; courteously meet and deal effectively with other employees, juveniles and their families, schools, outside agency personnel and the public.

Education, experience and training:  Any combination of course work, experience and/or training which provides required knowledge, skills, and abilities necessary to perform the duties of the position. At the time of appointment, must possess a valid Oregon driver's license.

Desirable qualifications: Experience in human service setting, which includes or is supported by course work in psychology, social work or a related field. Residential youth care experience.  Certification of basic residential child care, workshops or other relevant training.


This classification works with supervision from the detention/shelter manager who assigns work orally or in writing. Recurring routine assignments are independently performed by employee on basis of past experience.  Employee estimates time and materials, manages time efficiently, maintains order and contribute to the program running smoothly.  Employee uses initiative and judgment in completing routine assignments and interpretation of general administrative or operational policies and procedures is sometimes necessary.  Significant deviations require prior approval.  Work is checked at completion of projects.  Employees may or may not work in proximity of supervisor.


Work is performed within established departmental policies and procedures, state and county statutes, rules, regulations and ordinances; accepted social work principles and practices.  Employee uses judgment in determining appropriate procedure.  Supervisor is available when unusual problems are encountered.


Regular and consistent attendance is required.  Most work is performed at a residential living facility and requires participating in work and recreational activities with the clients; must be able to apprehend and restrain hostile youth when necessary.  Physical demands may require bending, gripping with hands, hearing voice conversation, lifting up to 60 pounds, pulling, pushing, reaching, running, shoveling, use of hand tools and walking.  Some driving may be required.

  To submit comments or suggestions
please email the Human Resources department.