*JUVENILE DETENTION/SHELTER MANAGER
This at-will managerial position reports
directly to the Juvenile Department Director. The position assumes
administrative and management responsibility for supervision of staff and
program coordination of the juvenile and shelter program for delinquent
adolescents. The incumbent will plan, implement, monitor, coordinate, and
evaluate program goals and objectives. Performs duties including supervise,
train, assign work to, assist and evaluate support staff, supervise and
counsel resident population; supervise professional and support staff and
has responsibility for work performed at the facility. Manager also assists
the Juvenile Department Director in budget preparation and monitoring and
establishment of goals, policies and procedures.
EXAMPLES OF PRINCIPAL
(Duties assigned to this classification
include, but are not limited to, the following examples.)
1. Assess program needs for
residents. Develop, implement, evaluate and manage all program
elements; provide consultation, administrative support and resource
development and allocation.
2. Assess needs of juveniles for
correctional, educational and recreational programs and initiate
action to obtain programs to fulfill those needs; analyze and
evaluate the effectiveness of existing and new programs.
3. Manage detention/shelter staff.
Assign work to, train, assist and evaluate professional and support
personnel; participate in the selection of new staff; supervise
volunteers and coordinate on-site non-department staff such as
teachers, tutors, etc.
4. Plan both short and long-range
goals and objectives. Assist Juvenile Department Director in
establishment of goals, policies and procedures for the facility;
participate in budget preparation; monitor contracts.
5. Participate with department staff
in assessment and evaluation of detained youth; supervise and
counsel resident population.
6. Serve as member of the Juvenile
Department Operations Team; participate in development and
overseeing the use of placement resources for delinquent wards.
7. Represent the Department and
detention/shelter program to the community; promote interest in and
support for department services; maintain cooperative working
relations with community agencies; serve as representative of
department at various meeting, committees, etc.
and complete required records, reports and statistical data as
required by departmental policy and state law.
Develop contracts for
services with various community partners and agencies; ensure that
contract requirements are met.
Perform and/or oversee
special projects or programs as requested by director.
KNOWLEDGE, SKILL AND
ABILITY REQUIRED BY THIS POSITION
Adolescent detention/shelter facility or residential services management;
thorough knowledge of social service theory, practices and procedures to be
able to identify the problem, decide an appropriate action, and provide
indicated services; thorough knowledge of juvenile behavior problems and
methods of intervention; thorough knowledge of laws, rules and regulations
related to juveniles, juvenile court and juvenile residential facilities;
thorough knowledge of program management techniques including supervision;
thorough knowledge of intervention, management and support strategies;
considerable knowledge of community resource development and organizational
techniques; considerable knowledge of laws relating to adjudicated juveniles
and adolescent treatment facilities; considerable knowledge of community
resources, functions and procedures of other social service agencies and
service providers. Skill in: Writing clear and concise
correspondence, records, reports and statistical data; interviewing,
counseling and listening techniques and principles; assessing group
dynamics; dealing with aggressive or emotionally disturbed juveniles.
Ability to: Communicate effectively both in written and oral form;
lead, support and motivate staff, service providers and residents; identify
problems and issues and to implement a plan of action; participate in
assessment and treatment meetings; relate to adjudicated juveniles; manage
time efficiently and make decisions independently in accordance with
established policies, establish new policies when applicable, and use
initiative and judgment in completing tasks and responsibilities; remain
calm and use good judgment during confrontational or high pressure
situations; utilize problem identification and resolution techniques;
develop and oversee employee training program and continually develop new
training opportunities for employees; establish and maintain records,
reports and statistical data; courteously meet, deal effectively and consult
with other employees, juveniles and their families, schools, law enforcement
officials, courts, other juvenile departments, Oregon Youth Authority
representatives, physicians, service agencies, service providers,
professionals, community and the public.
Education, experience and training: Bachelor’s Degree in social work,
human services, psychology, criminology or a related field and six years
experience in the residential treatment or corrections or related field which
includes two years supervisory or program management OR any satisfactory
equivalent combination of education, experience and training. At the time of
appointment, must possess valid Oregon driver's license.
SUPERVISORY CONTROLS OF THIS POSITION
Work is performed under the guidance of the Juvenile Department Director who
assigns work orally and in writing. The employee works independently in
administering a complex area of responsibility and confers with Juvenile
Department Director for professional advice. Discretion is required in applying
general goal and policy statements, in development of recommendations, policies
and procedures and in resolving program problems. Work is accomplished within a
broad framework, with authority and responsibility in area of service. Periodic
reviews of work performance are conducted in terms of expected results.
Work is performed within departmental policies and procedures, state and county
statutes, rules, regulations and ordinances; accepted social work principles and
practices. Employee interprets guidelines, independently chooses between
alternatives and is involved in revising old guidelines and establishing new
policies and procedures.
PHYSICAL DEMANDS AND WORK
consistent attendance is required.
Work is performed at
detention/shelter facility and requires directing activities of the residents;
must be able to apprehend and restrain hostile juveniles when necessary.
Physical demands may require bending, color identification, gripping with hands,
hearing voice conversations, keyboarding, lifting up to 14 pounds, reaching,
sitting, standing and walking. A reasonable amount of driving is required.