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Douglas County  2890
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*JUVENILE DETENTION/SHELTER MANAGER
Pay Range
GC24

INTRODUCTION

This at-will managerial position reports directly to the Juvenile Department Director.  The position assumes administrative and management responsibility for supervision of staff and program coordination of the juvenile and shelter program for delinquent adolescents.  The incumbent will plan, implement, monitor, coordinate, and evaluate program goals and objectives.  Performs duties including supervise, train, assign work to, assist and evaluate support staff, supervise and counsel resident population; supervise professional and support staff and has responsibility for work performed at the facility.  Manager also assists the Juvenile Department Director in budget preparation and monitoring and establishment of goals, policies and procedures.

EXAMPLES OF PRINCIPAL DUTIES

(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Assess program needs for residents.  Develop, implement, evaluate and manage all program elements; provide consultation, administrative support and resource development and allocation.

2. Assess needs of juveniles for correctional, educational and recreational programs and initiate action to obtain programs to fulfill those needs; analyze and evaluate the effectiveness of existing and new programs.

3. Manage detention/shelter staff.  Assign work to, train, assist and evaluate professional and support personnel; participate in the selection of new staff; supervise volunteers and coordinate on-site non-department staff such as teachers, tutors, etc.

4. Plan both short and long-range goals and objectives. Assist Juvenile Department Director in establishment of goals, policies and procedures for the facility; participate in budget preparation; monitor contracts. 

5. Participate with department staff in assessment and evaluation of detained youth; supervise and counsel resident population.

6. Serve as member of the Juvenile Department Operations Team; participate in development and overseeing the use of placement resources for delinquent wards.

7. Represent the Department and detention/shelter program to the community; promote interest in and support for department services; maintain cooperative working relations with community agencies; serve as representative of department at various meeting, committees, etc.

8. Maintain and complete required records, reports and statistical data as required by departmental policy and state law.

9. Develop contracts for services with various community partners and agencies; ensure that contract requirements are met.

10. Perform and/or oversee special projects or programs as requested by director. 

KNOWLEDGE, SKILL AND ABILITY REQUIRED BY THIS POSITION

Knowledge of:  Adolescent detention/shelter facility or residential services management; thorough knowledge of social service theory, practices and procedures to be able to identify the problem, decide an appropriate action, and provide indicated services; thorough knowledge of juvenile behavior problems and methods of intervention; thorough knowledge of laws, rules and regulations related to juveniles, juvenile court and juvenile residential facilities; thorough knowledge of program management techniques including supervision; thorough knowledge of intervention, management and support strategies; considerable knowledge of community resource development and organizational techniques; considerable knowledge of laws relating to adjudicated juveniles and adolescent treatment facilities; considerable knowledge of community resources, functions and procedures of other social service agencies and service providers.  Skill in: Writing clear and concise correspondence, records, reports and statistical data; interviewing, counseling and listening techniques and principles; assessing group dynamics; dealing with aggressive or emotionally disturbed juveniles.  Ability to: Communicate effectively both in written and oral form; lead, support and motivate staff, service providers and residents; identify problems and issues and to implement a plan of action; participate in assessment and treatment meetings; relate to adjudicated juveniles; manage time efficiently and make decisions independently in accordance with established policies, establish new policies when applicable, and use initiative and judgment in completing tasks and responsibilities; remain calm and use good judgment during confrontational or high pressure situations; utilize problem identification and resolution techniques; develop and oversee employee training program and continually develop new training opportunities for employees;  establish and maintain records, reports and statistical data; courteously meet, deal effectively and consult with other employees, juveniles and their families, schools, law enforcement officials, courts, other juvenile departments, Oregon Youth Authority representatives,  physicians, service agencies, service providers,  professionals, community and the public.

Education, experience and training: Bachelor’s Degree in social work, human services, psychology, criminology or a related field and six years experience in the residential treatment or corrections or related field which includes two years supervisory or program management OR any satisfactory equivalent combination of education, experience and training.  At the time of appointment, must possess valid Oregon driver's license.

SUPERVISORY CONTROLS OF THIS POSITION 

Work is performed under the guidance of the Juvenile Department Director who assigns work orally and in writing.  The employee works independently in administering a complex area of responsibility and confers with Juvenile Department Director for professional advice.  Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems.  Work is accomplished within a broad framework, with authority and responsibility in area of service.  Periodic reviews of work performance are conducted in terms of expected results.

GUIDELINES

Work is performed within departmental policies and procedures, state and county statutes, rules, regulations and ordinances; accepted social work principles and practices.  Employee interprets guidelines, independently chooses between alternatives and is involved in revising old guidelines and establishing new policies and procedures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Regular and consistent attendance is required.  Work is performed at detention/shelter facility and requires directing activities of the residents; must be able to apprehend and restrain hostile juveniles when necessary.  Physical demands may require bending, color identification, gripping with hands, hearing voice conversations, keyboarding, lifting up to 14 pounds, reaching, sitting, standing and walking. A reasonable amount of driving is required.  

 
   
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