*INTAKE DIVISION MANAGER
This at-will position reports to the Juvenile
Department Director and assumes responsibility for the supervision and
coordination of the daily operations of the intake and special services
division of the Juvenile Department. This position supervises, coordinates,
monitors and participates in the legal intake of juveniles on probation
ensuring compliance to state laws, regulations and program goals. Manager
participates in establishing division goals, policy and procedures.
EXAMPLES OF PRINCIPAL DUTIES
(Duties assigned to this classification include, but are not limited to, the
1. Develop and maintain community service work crew program for youth
under 16 years of age.
2. Develop and maintain victim services program that includes a Victim
Offender Mediation Program; identify measurable goals
and objectives, and track success toward meeting those goals/objectives.
3. Develop and maintain a system to track and report recidivism statistics
for youth served by intake division.
4. Supervise, coordinate and oversee daily operations of division support
staff. Provide individual guidance and instruction in casework problems and
procedures; offer assistance as needed, and determine best solution when
problems arise. Monitor caseload and evaluate work performance. Ensure work
is in compliance with appropriate regulations. Assume accountability for work
performed within division. Is involved in selection, training and evaluating
of staff. Participate in establishing and interpreting policy and procedure.
5. Supervise and review all dependency referrals; determine and initiate
appropriate action; oversee and monitor State Services to Children and Family
referrals/requests for action as to policy, law and procedure; serve as
liaison to all parties on dependency matters.
6. Participate in development and overseeing the use of placement
resources for delinquent youth.
7. Conduct legal intakes on intensive cases. Interview children and
parents; advise of rights and prepare legal documents if court adjudication is
indicates; present cases to court.
8. Serve as member of the department management team and participate in
development of goals and objectives for both the division and the department.
Represent department to the community, service groups, committees, law
enforcement, etc. Participate in the development and maintenance of good
9. Establish and maintain a variety of required records, reports and
statistical data as required by state law and department policy.
Perform special projects, as assigned by Juvenile Department Director.
11. Acts as back-up to Juvenile
Probation Division Manager, in the event of absence.
KNOWLEDGE, SKILLS, AND
ABILITY REQUIRED BY THIS POSITION:
Knowledge of: Thorough knowledge
regarding children/youth with emotional and/or behavior problems in the
following disciplines: social work, corrections theory, intervention
practices, law interpretation, court proceedings, case management, conflict
resolution, program development; thorough knowledge of management principles
and sound organizational practices; considerable knowledge of community
resource development techniques and opportunities.
Skills in: Writing in a clear and
concise manner; applying meticulous interviewing, counseling, and listening
techniques and principles;
Ability to: Communicate
effectively both in written and oral form; supervise, support and motivate
support staff; manage time efficiently and make decisions independently in
accordance with established policies and procedures and use initiative and
judgment in completing tasks and responsibilities; remain clam and use good
judgment during confrontational or high pressure situations; utilize problem
identification and resolution techniques; establish and maintain records,
reports and statistical data; courteously meet and deal effectively with other
employees, juveniles and their families, schools, law enforcement officials,
courts, physicians, service agencies, community and the public.
Education, experience and training: Bachelor's
degree in social work, psychology, corrections or a related field and four
years experience in juvenile court work which includes two years supervisory
or program management OR any satisfactory equivalent combination of experience
and training. At time of appointment, must possess valid Oregon driver's
SUPERVISORY CONTROLS OF THIS
Work is performed under the general direction of the Juvenile Department
Director who orally and in writing agrees to work projects, goals and
objectives. The employee works independently in administering a complex area of
responsibility and may confer with Director for professional advice. Discretion
is required in applying general goal and policy statements, development of
recommendations, policies, procedures, and the resolution of program issues.
Work is accomplished within a broad framework, with authority and responsibility
in area of service. Periodic reviews of work performance are conducted in terms
of expected results.
Work is performed within established departmental policy, procedures, state and
county statutes, rules, regulations, ordinances; management and personnel
theories, policy and practices and accepted social work principles. Employee
uses considerable judgment in interpreting guidelines, independently chooses
between alternatives, and is involved in modification of existing guidelines by
recommending changes or adapting guidelines to problems encountered.
PHYSICAL DEMANDS OF THE WORK
Regular and consistent
attendance is required.
Work is primarily
performed in an office environment with occasional field work involving
transporting juveniles. Physical demands may include bending, hearing voice
conversations, keyboarding, lifting up to 14 pounds, pushing, reaching and
walking. A reasonable amount of driving is required.