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Douglas County  7770
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Pay Range GC28T


This classification plans, directs, organizes, monitors and coordinates information systems project management services for County departments. The project manager assumes responsibility for project decision making including budget; directs a project team of professional and technical members.


(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Provide scope and resource planning. Develop and manage project budget, schedules and time lines; prepare progress reports including status of deliverables. Coordinate and oversee all project resources including IS technical staff, county users and contract personnel. Provide analytical, technical and project management direction and advice to other analysts and consults as required. Oversee adherence to contract terms and conditions with contract vendors and personnel.

2. Serve as information systems resource on special projects for short and long range planning as well as other county departmental committees. Participate in planning and implementation of joint programs and coordinated systems with all required county departments. Participate in task work related to special projects, initiatives or studies. May serve as user project leader or assist other professional and/or technical team members on system development projects. Ensure effective implementation of information technologies in support of county goals.

3. Develop expertise in county business processes, requirements and rules of the business area assigned. Evaluate existing activities and systems for effectiveness, efficiency and conformity to established guidelines. Analyze and determine quality of existing policies, systems and resource allocations to identify problems, forecast future needs, consider alternates and recommend solutions. Develop business requirements, scope management, change control, issues logs, testing, risk identification and management, and verification and validation of proposed new systems and changes to current systems.

4. Work with County departments, outside agencies and businesses to determine the feasibility of systems requests to help define objectives, and to determine scope of projects; estimate feasibility and cost/benefits associated with proposed systems. May direct, or assist other professional/technical team members in studies of operations.

5. Create conceptual systems design for information processing systems; evaluate new approaches and directions for software and hardware solutions, data sharing, security, application integration, and communications. Consult with management and users to assess data and information requirements and determine the most effective capture, manipulation and presentation of data. Prepare advance planning documents, system requirements and system design specifications. Responsible for obtaining customer approval at the end of each stage of system development.

6. Participate with County departments in planning and program activities to improve policy coordination. Communicate with departmental management and end users to establish automated and administrative system requirements. Identify and document required functions and features. Develop recommendations and alternatives for new and modified programs and administrative or automated systems; document, present and justify those recommendations. Review and suggest modifications to departmental goals and objectives.

7. Serve as a team leader on multiple projects to develop team work schedules and priorities for multiple assignments. Coordinate daily operations of the team. Provide supervision of information systems personnel assigned to projects; assume responsibility for scheduling work; control and report progress using project management tools.

8. Develop and manage effective working relationships with other departments or agencies, divisions and personnel with whom work must be coordinated or interfaced. Interface with external professional and academic organizations in order to maintain state-of-the-art knowledge of processes and technology.


Knowledge of: Thorough knowledge of information systems practices and techniques; thorough knowledge of multiple programming languages, software development; considerable knowledge of operating systems and utility tools; considerable knowledge of local and wide area networks; thorough knowledge of available computer, peripheral and software products; considerable knowledge of business and accounting principles. Skill in: Developing, adapting, modifying, testing, documenting and operating applications programs; interviewing and research techniques. Ability to: Communicate effectively in both oral and written forms; obtain appropriate information and analyze needs of user department and translate needs into automated system solutions; plan, organize, schedule and monitor projects; prepare clear and concise documentation and request for proposals; translate technical IS information into easily understood language by users; integrate vendor-supplied software into county systems; reason logically when analyzing data and developing computer systems and programs and utilize problem identification and resolution techniques; make decisions independently in accordance with established policy, and use initiative and judgment in completing tasks and responsibilities; work within a team concept; courteously meet and deal effectively with other employees, other agency representatives, professionals, contractors, vendors and the public.

Education, experience and training: Bachelor’s degree in computer science with considerable course work in business management or a related field and two years experience in systems analysis/design and system-level programming which includes program management OR a satisfactory equivalent combination of education, experience and training.


This classification works under the guidance of the information systems director. The employee works independently in administering a complex area of responsibility and confers with supervisor for professional advice. Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems. Work is accomplished within a broad framework, with authority and responsibly in area of service. Periodic reviews of work performance are conducted in terms of expected results.


Work is performed within department policy and procedures; federal, state and county statutes, rules and regulations; standards manual for information systems; systems and programming manuals; vendor-supplied documentation; program management principles and practices. Program manager uses seasoned judgment in interpreting and choosing appropriate guidelines.


Regular and consistent attendance is required.  Work is performed in an office environment; generally sedentary which may require bending, hearing voice conversation, keyboarding, occasional lifting of up to 60 pounds, reaching, sitting, standing and walking.

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