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Douglas County  1520
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Pay Range GC18


This classification performs professional personnel management duties within a service-oriented human resources department in the areas of employee benefits, recruitment and selection, position management, office management, general human resources policy interpretation and special project assignments.


(Duties assigned to this classification include, but are not limited to, the following examples.)

1.Manage employee benefit program.  Includes medical, vision, dental and life insurances.  Serve as liaison between the County, employees, insurance consultant and insurance providers to resolve problems.  Coordinate employee benefit committee and recommend plan changes.  Assure compliance with federal and state law for retired and terminated employees.  Advise HR Director of possible premium increases and coordinate as needed as benefit advisor during collective bargaining.  Respond to benefit-related questions from employees, which includes assistance with filling out forms and discussing options.

2.Receive recruitment requests from departments, plan and carry out recruitment activities including preparation of job vacancy announcements, effective advertising and assistance to departments in evaluating and interviewing applicants.  Advise department heads of equal employment and affirmative action requirements, rules and regulations.

3. In conjunction with recruitment and employee placement activities, is responsible for coordination and overseeing the position management component of the automated human resources system, assisting with identifying and resolving issues involving filling, tracking and reporting of budgeted positions County-wide; creates compensation plans.

4. Recruit, hire, test and coordinate use of County-wide clerical pool employees.  Work with department to fill temporary hiring needs matching need to specific qualifications of clerical pool employee.

5. Develop testing procedures based on individual position requirements in written or skill demonstration format.  Includes statistical job duty inventory, test validation and test administration.

6. Manage human resources front office.  Assign/distribute clerical support; project follow up; file management.  Supervise work activities of support staff; offer technical assistance as needed.  Ensure work is in compliance with federal and state regulations.  Assume accountability for work performed within the front office.  Is involved in selection, training and performance evaluation of support staff.  Establish and interpret policy and procedure.

7.Serve as administrative support to senior human resources analyst and human resources director.  Discuss policy questions and resolutions, assist in budget preparation and monitor budget expenditures; keep director advised of potential problem areas.

8.Receive and review personnel action forms sent from County departments.  Assure correctness of information.  Coordinate with payroll on policy and procedures.

9.Design and participate in monthly new employee orientation program.  Assist new employees with benefit questions.

10.Represent the department to the public and other agencies and interpret personnel policies and regulations and advise department heads, employees and the public.

11.Prepare special reports and studies related to personnel activities and functions.


Knowledge of: Considerable knowledge of principles, practices and theories of public personnel administration; considerable knowledge of office/department management; considerable knowledge of recruitment and selection processes; considerable knowledge of federal and state laws, rules and regulations governing personnel management, civil rights, benefits, unemployment compensation; reasonable knowledge of employee benefit plans.  Skill in: Interviewing techniques; analyzing and resolving problems in a logical manner; research, compiling and analyzing data and making recommendation; use of automated systems and equipment.  Ability to: Communicate effectively in both oral and written form, maintaining confidentiality at all times; compile and analyze internal and external data and make recommendations; interpret policies and procedures to employees and the public; adjust to priority changes, manage time efficiently; utilize problem identification and resolution techniques; remain calm and use good judgment during confrontational or high pressure situations; train and supervise support staff; make decisions independently in accordance with established policies and use initiative and judgment in carrying out tasks and responsibility;  establish and maintain records, reports and statistical data;  meet and deal effectively with other employees, Board of Commissioners, department heads, federal and state agencies, consultants, vendors, insurance agencies and the public.

Education, experience and training: Bachelor's degree in personnel administration, business management or a related field and two years work experience in a public personnel office OR six years related and progressive experience of a technical or para-professional nature two of which must have been in a public personnel office OR a satisfactory equivalent combination of training and directly-related and progressive experience.  Must possess a valid Oregon driver's license at the time of appointment.


This classification works under the direct supervisor of the senior human resources analyst and the general direction of the human resources director.  Recurring routine assignments are independently performed by employee on basis of past experience.  The employee receives general instructions regarding the scope and approach to projects or assignments, but procedures and problem resolution are left to employee discretion and interpretation. Employee estimates and manages time efficiently.  Work is reviewed periodically to ensure determinations and decisions made are in compliance to department policy and procedures.


Work is performed within established departmental policy and procedures, federal, state and county, statutes, rules, regulations and ordinances; human resource reference materials, interviewing guidelines; personnel rules and policies; union contracts; employee benefit program materials and regulations.  Employee uses initiative and judgment in independently interpreting and applying guidelines.


Regular and consistent attendance is required.  Work is performed in an office environment; may involve bending, hearing voice conversation, keyboarding, lifting up to 15 pounds, reaching, sitting, standing and walking.  A minimal amount of driving is required.

  To submit comments or suggestions
please email the Human Resources department.