FLEET SERVICES TECHNICIAN
Pay Range 235

INTRODUCTION

This classification has responsibility in two different service areas: 1) tire inspection and repair and installation and, 2) installation and repair of electric and electronic components of vehicles. Technician performs highly-skilled duties in areas of inspection, installation, adjustment, repair, removal and maintenance in both areas.

EXAMPLES OF PRINCIPAL DUTIES

(Duties assigned to this classification include, but are not limited to, the following examples.)

Tire service area

1. Inspect, adjust, maintain, replace and repair tires and wheels on a wide variety of equipment and attachments.

2. Assist in training and in standardization of tire sizes on new purchases.

Electric and electronic components service area

1. Install, adjust, inspect, maintain and replace a wide variety of electrical and electronic components on a wide-variety of equipment and attachments. Trouble shoot and advise other technicians as needed.

2. Remove, install, modify, diagnose defects, repair and update radios, cell phones, radar units, flasher warning devices and overhead light bars and rotary beacons. Fabricate, modify and recondition as needed. Design mounting hardware for installation on wide variety of vehicles and equipment.

Both service areas

1. Diagnose equipment malfunctions, wear or damage and examine related components for cause, making judgments to identify the work required. Estimate time and parts and materials needed to complete work identified. Determine if estimate of costs exceeds reasonable or expected costs or downtime. Notify fleet coordinator if cost or downtime estimate exceeds reasonable standards. Provide written or oral estimate, if requested.

2. Determine parts and materials needed for assigned work. Order through fleet services parts section using properly completed forms. When parts section is unattended, obtain parts and materials from stock on-hand or order from vendors; complete forms.

3. Participate in establishing a work schedule and priorities with maintenance staff.

4. Inspect, adjust, maintain and repair a variety of shop support equipment such as: steam cleaners, welders, air compressors and lights.

5. Operate and test equipment and attachments for proper operation when maintenance, repairs or adjustments completed. Notify fleet coordinator to contact customer when work completed.

6. Create work orders on equipment and maintain accurate records using automated system utilizing proper task codes. Accurately record comments regarding work or condition of equipment. Research equipment files to determine prior maintenance and repair history. Provide information to fleet coordinator and customer as required.

7. Operate in a safe and efficient manner, various hand, air and specialty tools, machinery, equipment and personal protection equipment. Inspect, maintain and repair tools, equipment and machinery as necessary.

8. Maintain clean and organized work area. Assist in building, grounds or facility maintenance, including locking and unlocking facilities as needed. Participate and assist in reduction of operational costs through efficient and reasonable usage of utilities and supplies.

9. Utilize training, other agencies, vendors, manufacturers and trade publications as resources to stay up-to-date on technical procedures and materials.

KNOWLEDGE, SKILL AND ABILITY REQUIRED BY THIS POSITION

Knowledge of: Considerable knowledge of standard practices, materials and methods used in tire/wheel maintenance, repair and replacement on a wide variety of vehicles and equipment; considerable knowledge of standard practices, materials and methods used in installation and repair and maintenance of electrical and electronic devices; considerable knowledge of principles, techniques and terminology used in industry in the tire/wheel and electronic/electrical service areas; considerable knowledge of the occupational hazards and safety precautions and guidelines of the trade. reasonable knowledge of standard practices, materials and methods used in maintenance and repair to various types of shop support equipment and machinery. Skill in: Safe use and care of tools, machinery and related equipment; processing information on computerized equipment; basic welding skills. Ability to: Communicate effectively in both oral and written forms; diagnose tire wear and cause, equipment malfunctions and perform repairs; diagnose electrical and electronic equipment malfunctions and perform repairs; work independently and manage time efficiently; perform work meeting standards for labor and materials; make decisions independently in accordance with established policy and procedures, recommend new policy and procedures when applicable, and use initiative and judgment in completing tasks and responsibilities; utilize problem identification and resolution techniques; remain calm and use good judgment during confrontational or high pressure situations; courteously meet and deal effectively with other employees, agency representatives, vendors and the public.

Education, experience and training: Two years progressively responsible work experience as a skilled tire service person (inspector, recapper) and two years work experience in installation of electronic communications devises. At time of appointment, must possess valid Oregon Class A Commercial driver’s license.

SUPERVISORY CONTROLS OF THIS POSITION

This classification works under the general direction of the fleet services supervisor. Recurring routine assignments are independently performed by employee on basis of past experience. The employee receives general instructions regarding the scope and approach to projects or assignments, but procedures and problem resolution are left to the employee's discretion and interpretation. Employee estimates and manages time efficiently. Work is reviewed periodically to ensure determinations and decisions made are in compliance to department policy and procedures.

GUIDELINES

Work is performed within departmental policy and procedures, federal, state and county statutes, rules, regulations and ordinances; tire servicing equipment and repair manuals; electronic devices installation and servicing manuals; technical resources; computer reference materials. Employee contributes to modification of existing guidelines by recommending changes to policy and procedures or adapting guidelines to problems encountered. The employee uses considerable judgment, initiative and experience to interpret and choose between alternatives.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Regular and consistent attendance is required.  Work is performed at the fleet service maintenance facility and, at times, throughout the County at maintenance districts, landfill and transfer sites and fuel sites. Physical demands include bending, climbing, hearing alarms and voice conversations, gripping with hands, kneeling, lifting up to 75 pounds, pulling, pushing, reaching, standing, stooping, twisting, walking and working with hazardous chemicals and materials. Work is performed in an environment, which involves everyday risks or discomforts and sometime adverse weather conditions requiring safety precautions. A reasonable amount of driving is required.