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Douglas County  7110
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Pay Range GC17


This classification coordinates work activities and supervises healthy start support staff providing services to families of children ages 0 to five years; performs administrative, management and training functions involving case management of client issues.


(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Supervise and coordinate work activities of support staff; offer assistance as needed, and determine best solution when problems arise. Ensure work is in compliance with appropriate regulations. Assume accountability for work performed within unit. Is involved in selection, training and evaluating of staff. Establish and interpret policy and procedure.

2. Receive referrals to the health start program, assign family support assistant, monitor program activities.

3. Participate with community health nurse manager in program planning and coordinating services ensuring working together with other community health division programs. Participate in budget planning; oversee preparation of billings.

4. Maintain records and reports of program services and client base.

5. Represent program to the community, other agencies, medical services. Promote the program. Develop educational information. Network with agencies and draw appropriate resources into development of program services.


Knowledge of: Considerable knowledge of business management to develop and manage programs; considerable knowledge of family dynamics, child development; considerable knowledge of teaching and learning styles, communication techniques and group facilitation; reasonable knowledge of public health practice; basic knowledge of medical terminology. Skill in: Interviewing and counseling techniques; planning and implementing programs; use of automated systems and data base applications. Ability to: Communicate effectively in both oral and written forms; provide group presentations appropriate to service group; assess, develop, implement and evaluate a specific plan; plan and implement services for target group; motivate and supervise family support staff; establish and maintain records, reports, and statistical data; efficiently manage a large volume of daily activity; make decisions independently in accordance with established policies and use initiative and judgment in carrying out tasks and responsibilities; conduct research and to compile and analyze data; utilize problem identification and resolution techniques; remain calm and use good judgment during confrontational or high pressure situations; courteously meet and deal effectively with other employees, clients and families, medical staff, public agencies, community agencies and public.

Education, experience and training: Bachelor's degree in child development, health education, sociology or related field (which includes course work in health related field) plus two years experience in child development which includes program management and supervisory experience. At time of appointment, must possess a valid Oregon driver's license.


Work is performed under the general direction of community health nurse program manager. Recurring routine assignments are independently performed by employee on basis of past experience. The employee receives general instructions regarding the scope and approach to projects or assignments, but procedures and problem resolution are left to the employee's discretion and interpretation. Employee estimates and manages time efficiently. Work is reviewed periodically to ensure determinations and decisions made are in compliance to department policy and procedures.


Work is performed within established department policies and procedures, state statutes, rules, regulations and health laws; child behavior reference materials; program management reference materials. Employee uses a reasonable degree of judgement in interpreting guidelines and contributes to modification of existing guidelines by adapting guidelines to problems encountered.


Regular and consistent attendance is required.  Work is performed in an office environment; however, may require bending, color identification, gripping with hands and fingers, hearing voice conversation, keyboarding, kneeling, frequently lifting up to 34 pounds, pulling, pushing, reaching, sitting, standing and walking. A minimal amount of driving is required.

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please email the Human Resources department.