*BUSINESS SERVICES DIVISION DIRECTOR
Pay Range GC26

INTRODUCTION This at-will position serves to assist the Health Department Administrator in the execution of Departmental business activities.  Position is responsible for extensive staffing and budgeting of the Department.  The Business Services Director manages and directs a broad base of administrative, professional, and technical staff in addition to acting as Comptroller and Business Manager for the agency. This position is responsible for management and direction of the Department management information system, financial and budget processes.

EXAMPLES OF PRINCIPAL DUTIES (Duties assigned to this classification include, but are not limited to, the following examples.)

1. Develop, direct, manage and monitor the Department’s financial and budget processes and reporting; act as Department Comptroller and Business Manager.  Direct the preparation of the Department’s annual budget; forecast and monitor budget to actual revenues and expenditures; determine budget adjustments and accruals.  Perform or direct complex technical analysis relating to financial management and reporting; analyze, evaluate and make recommendations for fee, rates and other financial adjustments; develop indirect cost allocation plan to be used in determining cost of services and to maximize reimbursement from grant and contracted services; monitor revisions and analyze financial impact.  Work with divisions to determine their financial reporting needs and assist them in accessing financial information to effectively manage their divisions.  Incumbent has signature authority delegated by Health Administrator.

2. Serve as Information Technology Project Manager to Department; plan, direct, organize, monitor and manage projects including new implementations and on-going development of the Department’s computer management information systems; provide analytical, technical and project management direction and advice to other analysts and consultants as required; oversee adherence to contract terms and conditions with contract vendors and personnel.  Create conceptual systems design for information processing systems.  Assign technical work orders to County and Department IT staff.

3. Supervise, plan, manage, assign work to and monitor professional, technical and administrative support staff; participate in selection, training and performance evaluation of staff; promote and coordinate staff development and training.  Assume responsibility for work performed within Business Services. Establish and interpret policy and procedure.

4. Direct and conduct procedural and systems analysis for needs, effectiveness, efficiency and conformity to established guidelines; perform, direct or assist in systems or program processes, standards development, research, planning and evaluations.  Serve as a department efficiency expert in evaluating scope/nature of positions and quantity/quality of work performed; evaluate resources are adequately safeguarded and controlled and are being used efficiently and effectively.

5. Perform or oversee highly complex special projects, contracts or programs as requested by Administrator; provide technical and administrative support to department divisions.

6. Oversee management of department’s contract process, assets, inventories, and motorpool fleet.  Coordinates with building facilities for facility maintenance; may give general directions to facility staff.

7. Serve as member of the department management team and participates in development of goals and objectives for both Business Services and the department.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED BY THIS POSITION

Knowledge of:  Thorough knowledge of principles, functions and processes of management, including organizational structures, personnel management, budget and fiscal management to develop, implement and evaluate department programs; thorough knowledge of generally accepted accounting principles, systems, procedures and controls and their application to governmental accounting systems and financial reporting; thorough knowledge of fiscal monitoring, budget coordination, cost accounting and cost allocation methods; thorough knowledge of business systems applications practices; thorough knowledge of automated management information system design and implementation for analysis and evaluation of programs and services; considerable knowledge of statistical data collection and research methods to compare and project quantitative data; considerable knowledge of contract administration. Skill in:  Writing clear and concise correspondence, records, contracts, reports and statistical data; fiscal and budget administration; information systems analysis. Ability to:  Communicate effectively in both oral and written forms; visualize the effects of recommended changes on the complete department; gather, assemble and analyze data, both qualitatively and quantitatively, for department operations and programs; establish and maintain records, reports, and statistical data; make decisions independently in accordance with established policies and procedures, establish new policies when applicable, and use initiative and judgment in devising solutions to problems and completing tasks and responsibilities; utilize problem identification and resolution techniques; remain calm and use good judgment during confrontational or high pressure situations; supervise, motivate and lead professional, technical and administrative support staff; courteously meet and deal effectively with other employees, community, other agency representatives, committees, vendors, contractors and the public.

Education, experience and training:  Bachelor's degree in business administration, public administration or social science with course work in accounting, statistics and information systems, and four years progressively responsible work related experience involving fiscal and project management, cost accounting, analytical evaluations and information systems analysis OR a satisfactory equivalent combination of progressively responsible education, experience and training.  At time of appointment, must possess a valid Oregon driver's license.

Desirable qualifications: Master's degree in public health, public administration, management or closely related field and two years direct work-related experience in computer, finance, supervision and senior management.

SUPERVISORY CONTROLS OF THE POSITION

This classification is appointed by and serves at the pleasure of the Health and Social Services Department Administrator.

Work is performed under the guidance of the health and social services administrator who establishes program goals, objectives, and broad priorities.  The employee develops plans and schedules to accomplish the goals, works independently in administering a complex area of responsibility and confers with supervisor for professional advice.  Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems.  Work is accomplished within a broad framework, with authority and responsibility in area of service.  Periodic reviews of work performance are conducted in terms of expected results.

GUIDELINES

Work is performed within established department policy and procedures; federal, state and county statutes, rules, regulations, orders, resolutions and ordinances; management, personnel and financial theories, principles and practices.  Incumbent utilizes seasoned judgment in determining which guideline applies in individual situations.  This classification is involved in establishing and maintaining department policies and procedures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Regular and consistent attendance is required.  Work is performed within an office environment and may require hearing voice conversation, keyboarding, sitting, standing and walking.  A reasonable amount of driving is required.