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Douglas County  2885
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Pay Range GC22


This managerial position reports directly to the Juvenile Services Facility and Development Manger.  The position assists the Juvenile Services Facility and Development Manger in overseeing the intake, care, and custody of youth offenders in the Detention Facility; to assist in responsibility for the safety and security of juveniles, staff, and the facility; to assist in the development and planning of facility programs; to supervise assigned employees and provide overall management direction and coverage, and to serve in the absence of the Juvenile Services Facility and Development Manager.

(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Supervises assigned staff; evaluates assigned staff and completes performance evaluations; addresses discipline issues; completes schedule for the facility; authority to authorize overtime; evaluates workload on a daily and ongoing basis.

2. Prepares and updates facility policies and procedures; works closely with the Juvenile Services Facility and Development Manager and other Juvenile Department Management; serves on Juvenile Facility Management Team; meets regularly with staff to coordinate, evaluate, and discuss operations of the facility; communicates policy and procedures to all staff; and oversees the training of new employees and assists in developing ongoing training programs for all staff.

3. Reviews Incident Reports and corresponding documentation; takes subsequent action as needed.

4. Addresses and monitors safety and security issues that relate to staff and/or the facility; reports issues to the Juvenile services Facility and Development Manger and/or Juvenile Director; follows department and facility policies and procedures; responds to emergency situations and interacts to diffuse aggressive situations; restrains combative youth when necessary.  Assists in assuring facilityís compliance with Criminal Justice Standards and Training requirements, OSHA requirements, state and federal statutory requirements, and departmental administrative rules, policies, and procedures.

5. Coordinates Volunteer Services Program for the facility; provides tours of the facility for community agencies, Grand Jury, community partners, and potential employees; develops and maintains effective working relationships with law enforcement, Oregon Youth Authority, community partners, attorneys for youth, families of youth in the facility, the public, and other county departments.

6. Develops and maintains effective working relationships with staff and other employees of Juvenile Department; confers with juvenile counselors and probation officers on individual problems of juveniles in the facility, confer with parents of juveniles regarding adjustments of their children and pertinent problems.

7. Provides case management of Measure 11 youth in the facility; responds to youth grievances; reviews and approves youth disciplinary actions involving administrative room-lock.

8. Completes special projects as assigned by the Juvenile Services Facility and Development Manager and Juvenile Director and/or Juvenile Directorís designee.

9. Serve in the absence of the Juvenile Services Facility and Development Manager.  Responds to after hours calls as assigned by Juvenile Services Facility and Development Manager.

10. Monitors labor utilization, makes expenditure recommendations, and assists in preparation of annual budget preparation for the facility; participates in and may make hiring decisions as assigned by Juvenile Services Facility and Development Manager & Juvenile Director.

11. Represent the Department and detention program to the community; promote interest in and support for department services; maintain cooperative working relations with community agencies; serve as representative of department at various meeting, committees, etc.

12. Maintain and complete required records, reports and statistical data as required by departmental policy and state law.


Knowledge of: Requires extensive knowledge of the Juvenile Code and Oregon Statutes that govern the operation of juvenile facilities.  Thorough knowledge and understanding regarding children/youth with emotional and/or behavior problems in the following disciplines: social work, corrections theory, intervention practices, law interpretation, court proceedings, case management, conflict resolution, program development; thorough knowledge of supervision principles and sound organizational practices; understanding of the techniques of individual and group counseling; knowledge of crisis intervention and basic first aid techniques; Douglas County Personnel Rules and detention policies and procedures, basic principles and methods of treatment for juvenile delinquency.  Skills in: Writing in a clear, crisp and concise manner; applying meticulous interviewing, counseling, and listening techniques and principles; effectively dealing with angry, hostile, or confused youth to gain their confidence and cooperation.  Ability to: Communicate effectively both in written and oral form; lead, support and motivate staff; manage time efficiently and make decisions independently in accordance with established policies and procedures and use initiative and judgment in completing tasks and responsibilities; remain calm and use good judgment during confrontational or high pressure situations; utilize problem identification and resolution techniques; establish and maintain records, reports; courteously meet and deal effectively with other employees, juveniles and their families, law enforcement officials, courts, physicians, service agencies, community and public; administer appropriate progressive discipline when dealing with deficient work performance issues of employees.

Education, experience and training: Bachelorís degree in social services, psychology, management, or a related field and 5 years experience working with youth and families which includes two years supervisory or program management OR a satisfactory equivalent combination of education, experience, and training.  At the time of appointment, must possess valid Oregon Driverís license.


Work is performed under the guidance of the Juvenile Services Facility and Development Manager who assigns work orally and in writing.  The employee works independently in administering a complex area of responsibility and confers with Juvenile Services Facility and Development manager for professional advice.  Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems.  Work is accomplished within a broad framework, with authority and responsibility in area of service.  Periodic reviews of work performance are conducted in terms of expected results.


Work is performed within departmental policies and procedures, sate and county statutes, rules, regulations and ordinances; accepted social work principles and practices.  Employee interprets guidelines, independently chooses between alternatives and is involved in revising old guidelines and establishing new policies and procedures.


Regular and consistent attendance is required.  Work is performed at detention/shelter facility and requires directing activities of the residents; must be able to apprehend and restrain hostile juveniles when necessary.  Physical demands may require bending, color identification, gripping with hands and fingers, hearing voice conversation, keyboarding, lifting up to 14 pounds, reaching, sitting, standing and walking.  A reasonable amount of driving is required.

  To submit comments or suggestions
please email the Human Resources department.