ASSESSMENT TECHNICIAN 2
Pay Range GC14

INTRODUCTION

The classification serves to provide computer application and peripheral support to the Douglas County Assessors department that includes installing, on a limited basis, and/or under the guidance of the Information Technology department, hardware/software and peripheral equipment, solving inter-office user operation problems and providing daily support for appraisal and data operations. 

This classification is distinguished from the Assessment Technician 1 position by performing advanced technical duties, providing supervision of lesser classified technical positions; requiring a higher level of knowledge for all or any Oregon Statutes or Rules and working closely with administering office policies or procedures.  Works with minimal supervision, performs farm/forest support duties, appraisal support, field audits, technical work, and support to the Assessor or Assessor’s managers and working in an analytical environment.  Supervision: scanning and image department personnel, production quality and production, office policies, and scanning methods.

EXAMPLES OF PRINCIPAL DUTIES

(Duties assigned to this classification include, but are not limited to, the following examples.)

1. Responsible for Assessment peripheral software programs, upgrades, inventories, and maintains needed for the Assessor’s purposes, including updating or creating complex software applications.

2. Troubleshoot and diagnose software failures, such as hard coding or with the use of various software languages.

3. Compute values based on reported or typical cost and depreciation using guidelines established by department of revenue and other reference materials; enter data into Assessor's computer system.

4. Prepare and defend values and assessments at board of equalization, department of revenue and tax court.

5. As needed, assign work to, lead, monitor and review the work of technical and clerical employees working with the tech II position and /or within the imaging department of this office: coordinate work flow.

6. Analyze and correct software utilization and problems, using departmental and industry standards.

7. Maintain and assist in the creation and maintenance of policy and procedure manual according to changes made by legislature, department of revenue guidelines, administrative rules and case law and or of user’s procedures within the imaging department.

8. Maintain or create peripheral software programs to assist the assessment departments, train and oversee personnel.

9. Assist departmental users in troubleshooting non-network impacting systems (hardware or software or peripheral devices) issues.

10. Remain current on technology developments through staff meetings, technical literature, classes and seminars, etc., working with the County’s Information Technology department when appropriate.

KNOWLEDGE, SKILL AND ABILITY REQUIRED BY THIS POSITION

Knowledge of: Extensive knowledge of property valuation techniques and procedures; considerable knowledge of Oregon Revised Statutes, Administrative Rules and Department of Revenue guidelines, laws, regulations and ordinances relating to property valuation; Considerable knowledge of mathematical practices and principles and statistical analysis; considerable knowledge of record keeping principles. Extensive knowledge of computer operating principles, capabilities, and general uses; considerable knowledge of recommended computer hardware, software and peripheral equipment/software.  Skill in: Performing mathematical computations; operation of all office equipment including calculators, cameras, copy machine, microfiche reader and automated equipment and systems; writing clear and concise records, reports, procedure manuals and statistical data.  Diagnosing and correcting computer hardware and software problems; guiding and encouraging computer system users and translating technical instructions into understandable language for users.  Ability to: Communicate effectively in both oral and written form; make decisions independently in accordance with established policies and procedures, establish new procedures when applicable, and use initiative and judgment in completing tasks and responsibilities; make sound judgment in making decisions regarding property values; utilize problem identification and resolution techniques; establish and maintain records and reports; lead support staff; work independently and meet established deadlines; support the defense of values, courteously meet and deal effectively with other employees, property owners, boards, courts, other agency representatives, vendors and the public.

Education, experience and training: Associate's degree or related field and two years experience in an assessor's office OR any satisfactory equivalent combination of education, experience and training. At time of appointment, must possess Oregon driver's license.

Desirable qualifications: Associate's degree in business administration or a closely related field.

SUPERVISORY CONTROLS OF THIS POSITION

Work is performed under the general direction of the assessment manager or chief deputy assessor. Recurring routine assignments are independently performed by employee on basis of past experience. The employee receives general instructions regarding the scope and approach to projects or assignments, but procedures and problem resolution are left to employee discretion and interpretation. Employee works independently and resolves questions or problems on the basis of past precedent and interpretation of policy or procedural guidelines established by the state. Employee estimates and manages time efficiently. Work is reviewed periodically to ensure determinations and decisions are made in accordance to state and departmental policies and procedures.

GUIDELINES

Work is performed under department policy and procedures; federal, state and county statutes, rules and regulations; assessment principles and practices. Manufacturer’s catalogs and handbooks, sales and condition information and valuation factor tables are used in applying valuations any statistical data. The employee uses initiative, judgment and correctly property valuation and assessment experience to interpret and choose between alternative guidelines.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Regular and consistent attendance is required.  Work is performed in the office and in the field and may require bending, climbing, hearing voice conversations, keyboarding, lifting up to 20 pounds, reaching and walking. Minimal amount of driving is required.