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Emergency Services

Adventist Community Services – Canyonville
Offers classes periodically in health-related areas such as nutrition seminars, stop smoking clinics, stress control and physical fitness classes; gives clothing, bedding, household items to low income families and to those in emergency situations; serves as a food distribution agency with the Oregon Food Shares Program (UCAN).
Phone:  541-839-4051

American Red Cross – Oregon Pacific Chapter
Disaster Services - Meet immediate emergency needs of victims of local disasters; i.e. single family fires, etc. Provide community with information to prepare for disasters both small and major; participate in emergency planning with county and state; train volunteers to meet the emergency needs of victims of major and minor disasters.
Armed Forces Emergency Services - Provide 24 hour communication to members of the Armed Forces, veterans and their families; work with Military Aid Societies in providing financial assistance for Armed Forces members and their families. Disaster Welfare Inquiry - Assist individuals, outside of disaster-effected area, to communicate with immediate family members when normal communication is interrupted by a disaster.
Blood Services - (541-672-2002) Sponsors blood drives to help ensure safe, adequate supply of lifesaving blood product; provide community with information on alternatives to blood transfusions and other blood- related subjects.
Health and Safety Services - Teach CPR, First Aid, Health and Safety, and swimming classes; prepare students to respond to emergencies by performing life saving techniques; train instructors to teach the above classes; provide HIV/AIDS education; supply organizations and individuals with health related brochures.
Volunteer Opportunities - Volunteer opportunities for all ages in Disaster Relief, health and Safety, Blood Services, Youth Services and other community programs and events.
Phone:  541-673-3255 or 1-800-244-1671

Battered Persons Advocacy and Oasis Women’s Shelter
24-hour helpline, crisis intervention, peer support advocacy, resource referrals, emergency services, support groups, speaker’s bureau and Oasis Shelter— emergency housing for women and their children in crisis (3 week maximum stay)—can shelter up to 24 people at one time, transportation, transitional housing, and legal advocacy. Children’s program for all ages and provides childcare for children of clients who attend support groups. Domestic abuse resources for men available.
Sexual Assault Response Team: Helps victims of sexual assault with all ramifications that result from the assault: medical, emotional, legal. Close step- by-step support throughout whole process. Support group—call BPA for location and times.
Phone:  541-673-7867 or 541-957-0288 or 1-800-464-6543 (24 hour)

Centro Latinoamericano
Crisis, Access, and Referral - Bilingual/bicultural counseling and case management, crisis, access, resource and referral services to Latino youth, alcohol and drug prevention Provides services to families with children 7 years of age and older, and singles.
Bilingual Alcohol  and Drug Counseling - Provides services to Chicano/Latino community through DUII Diversion, outpatient, and co-dependency groups.
Los Ninos - Provides services to families with children under 6 years of age in the Chicano/Latino community through case management, emergency housing, pre- natal and children’s classes; English as A Second Language, (ESOL), and women’s support group.  Additional services include job program, assistance with housing and vehicles.
Phone:  541-687-2667

Department of Human Services, Child Welfare Program
Provides Protective Service assessments when allegations of child abuse are made. DHS Child Welfare Program provides a strength/needs-based approach to children and families. CWP also provides out-of-home placements for children who cannot safely remain in their own home or need residential treatment services. Adoption home studies and placements are made through CWP. Services are provided to families who qualify for Supportive Remedial Day Care, Family Skills services, and Parent training. Provides Foster Care Certification, Group Care, Emergency Shelter Care, and Permanency Planning services.
Phone:  541-440-3373 or 1-800-305-2903

Dorcus – Seventh Day Adventist Community Service
Provides clothing, bedding, small household items, and food to those in need.
Phone:  541-672-1542 (Roseburg); 541-459-0449 (Sutherlin); 541-839-4051 (Canyonville); 541-863-7244 (Myrtle Creek)

Douglas County Emergency Management Search & Rescue
Search and Rescue - Provides search and rescue operations for all of Douglas County and community education on wilderness safety. Program utilizes volunteers to conduct search and rescue operations with six volunteer units: Explorer Search and Rescue Post #510—youth program, 14 to 18 years; K-9 Search and Rescue—program for training search and rescue dogs and handlers; Mounted Posse—adult unit for those interested in horse based search and rescue; Mountain Rescue—unit for those interested in steep angle, rope and alpine search and rescue; Amateur Radio—for those interested in ham radio emergency communications; Dive Team—restricted to law enforcement or fire service personnel; 4 x 4 Search and Rescue—road searches; and Air Support Team.
Emergency Management - This program provides for emergency management activities for Douglas County; emergency hazard planning for disasters, disaster exercises, community awareness, etc.
Phone:  541-440-4448

Douglas County Mental Health – Adult Outpatient Treatment Program
Assess and treat mental and emotional disorders and provide community education on mental health issues. Services include evaluations of groups, individuals, and families; treatment for adults with mental disorders; and specialized services for the elderly, offenders, chemically dependent mentally ill individuals, compulsive gamblers, participants in the DHS,CHS, SSP JOBS Program, and divorcing couples with unresolved child visitation and custody issues.
Phone:  541-440-3532 or 1-800-866-9780 (within county only)

Douglas County Mental Health – Crisis Line
Crisis lines are free and anonymous for those who are experiencing an emotional mental health emergency. Professional counselors are available 24-hours per day, 7 days per week by telephone to answer questions and provide emergency counseling
Phone:  541-440-3532 or 1-800-866-9780 (within county only)

Douglas County Mental Health – Youth & Family Program
Assessment and crisis services and referral services when necessary. Individual family or group therapy is offered on an outpatient basis. A brief therapy model is used with the average length of treatment being eight sessions. The individual needs of the child may determine additional time is needed. Family treatment is used whenever possible. Methods used in the treatment process include expressive and talk therapies. Specialized services are provided for child/adolescent sex offenders, juvenile offenders in OYA group homes and unwed teen mothers at Safe Haven. Wraparound and transition services are available for clients that are at risk of hospitalization or are transferring from a residential treatment setting.
Phone:  541-440-3532 or 1-800-866-9780 (within county only)

(The) Fish of Roseburg
Food - Food Pantry (and referrals to local distribution sites) 405 Jerry's Drive, Roseburg. Monday and Wednesday 2:00 - 3:30 p.m., Thursday & Friday 9:30 – 11:30 a.m.
Lodging - Short term stays through local motels (2 night limit).
Medication - Prescription assistance for up to $50.00 toward 30-day supply (no ongoing medications) for ages 17 and under.
Transportation - Cab fare or bus vouchers for medical emergencies administered by UCAN.
Miscellaneous - Other services provided according to need and resources.
Phone:  541-672-5242

Harm Reduction Center
Community Services: outreach, HIV testing and counseling, computer lab, services to schools, Sexual Minority Task Force, speakers. Client Services: emergency funds program, housing assistance program, transportation assistance, needle exchange, and case management. Volunteer Program, women’s program, and Hepatitis C information and case management.
Phone:  541-440-2761 or 1-877-440-2761

Roseburg Rescue Mission
Emergency shelter, meals to all, bible studies, chapel services, discipleship program, single male transitional housing rooms, food boxes, furniture,  and clothing, spiritual guidance.
Phone:  541-673-3004

St. Vincent de Paul – Roseburg
Rent and utility assistance, clothing and furniture. FUNDS LIMITED WHEN AVAILABLE.
Phone:  541-580-0680

St. Vincent de Paul – Sutherlin (Serves Wilbur north to Curtin)
Retail thrift store and Christian Ministry—emergency aid provided for rent, utilities, gas, prescription assistance, lodging (limited to only one night in emergency only), clothing and food. For utility assistance, shut off notice or past due notice is required. For rent, 72-hour formal eviction notice is required. Do not pay deposits. Help with telephone bills, if required by doctor. Gas assistance given for emergency aid only and evidence of car insurance must be presented. All information will be verified before any assistance is provided. FUNDS ARE LIMITED WHEN AVAILABLE.
Phone:  541-459-3394 (Thrift Store) or 541-459-6435 (Christian Ministry)

Salvation Army
Comprehensive Emergency Services - Provide food boxes, clothing, household items and furniture, utility and prescription assistance (the last $50.00 when funds available).
Special Services - Local units assist in emergencies that involve one to three families. Assistance in larger emergencies is coordinated with the Divisional Emergency Services Office in Portland. The services are conducted around the world through religious and social service programs supported by voluntary contributions of individuals.
Corps Community Center - Serves both youth and adults offering educational, worship activities and recreation. This includes personal growth, social adjustment, supplementary education, camping, and volunteer services.
Phone:  541-672-6581

Samaritan Inn
Emergency shelter, support groups, agency referrals, spiritual guidance, meals and clothing.
Phone:  541-672-5387

Suicide Hotline
If you—or someone you know—is having thoughts about suicide, your call will be immediately connected to a certified crisis center nearest your calling location. Help is just a phone call away!
Phone:  1-877-SUICIDE (1-800-784-2433) or 1-800-273-8255

United Community Action Network (UCAN)
Case Management, Housing and Emergency Support Services (CHESS)
Case Management and Housing - Stabilization program provides families and individuals with the skills needed to empower them to become self-reliant. Home repair assistance, home weatherization measure for low income households, have listings to help with finding and keeping a rental, development of low-income housing, transitional housing (up to 2 years of affordable housing with intensive case management services).
Emergency Support Services - Provides short-term emergency shelter, rent/mortgage assistance, blankets/clothes/food and personal hygiene items for families in crisis, utility assistance, energy conservation information, and community information and referral.
Phone:  541-672-3421 Roseburg or 1-800-301-8226

United Community Action Network (UCAN) Food Shares
UCAN Food Shares is the Regional Coordinating Agency for Douglas County. Provides hunger awareness, food collection, storage and distribution of emergency food to 13 pantries, 6 kitchens and 15 human service agencies. NO DIRECT SERVICE TO RECIPIENTS.
Phone:  541-672-3421 or 1-800-301-8226